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 Using ServiceHub
 


For articles on how to navigate and search ServiceHub, please visit the Getting Started  on ServiceHub section on our Knowledge Base.
If you are having issues logging into UWS resources, select Have issues logging into UWS resources? from Services for resources on resetting and changing your password, or to submit a ticket for help. Otherwise, sign in, and select the appropriate service.

If in-person support is recommended or needed, we ask that you schedule time through our Bookings page. Please submit a ticket prior to requesting support through Bookings, if you don't have one. You must note the ticket number in the Bookings appointment request. If you do not provide the ticket number in your Bookings request, your appointment may be canceled.


 
As a reminder, NEVER share your password with anyone, including UWS Service Desk personnel. If you share your password in a ticket, your account may be locked out.

Welcome to the UWS ServiceHub


The Information Systems and Technology department is excited to share the new ServiceHub. Here you will find a centralized platform for projects, service requests and our new knowledge base for many self-help articles. 

 

Have a question?

Click on the Find an Answer button to visit the Knowledge Base where you can look through our categories or view recent and popular articles. You'll find answers to common questions, how-to guides, troubleshooting information, useful links, and more.

Contact Us


Phone & Hours

Phone503-251-2831
Toll Free: 855-489-7932

Mon-Fri: 8:00am-4:30pm
(Pacific Time)

If you cannot reach us via phone, please submit a ticket. We will address your concerns within the appropriate response times.


In Person

Office Location: 1024
(Near Student Commons)

Mon-Fri: 8:00am-4:30pm
(Pacific Time)

If you need in-person IT support, please schedule time through our Bookings page (limited hours).