COVID-19 - IT Resource Page

The university remains vigilant and proactive with the situation regarding Coronavirus. Our primary goal is to keep our community healthy and safe.  Please visit the UWS coronavirus resource page to learn how COVID-19 may impact students and employees, and the precautions UWS is taking to reduce risks.  

On this page you will find IT resources to assist you while working remotely, including FAQs, How-To documentation, service requests, tools and resources.  

If you need in-person IT support, please schedule time through our Bookings page.

Tools and Resources

Here are the primary resources needed to work from your home office. Check out each tool and what it provides, then check out the helpful articles for additional information on getting set up. 

Microsoft Teams

Teams is an instant messaging application that allows UWS employees to communicate with one another through messaging, calls, video calls, file sharing and much more. To get started, review the following article.

Microsoft Teams - Getting Started with Teams

Work Remotely: Frequently Asked Questions 

ServiceHub is a reliable place to go when you need help getting set up for remote work. Please look through some common questions below to help find your answers on getting prepared to work remotely. 

Center for Teaching and Learning Resources

Check out information on how to move your courses online quickly through our Teaching and Learning Toolkit in webCampus. 

In this Tool Kit you will find the following actions items:

  • For troubleshooting help, please submit a ServiceHub request
  • For support with AV equipment or Panopto webcasting, please contact Tom Olsen, Multimedia Production Specialist, at [email protected]
  • For support with using library resources  (e.g., Access Medicine, Netter’s Presenter and Primal Pictures) to teach online, please contact Stephanie Debner, University Librarian, at [email protected]
  • For instructional design, eMedley, webCampus and Zoom support, please contact the CTL team at [email protected]

Quick Links