Popular Services

Use this request when you believe you are in the right category, but you can't find the right service.

Request service of software crashing, or not functioning as expected. Also, submit service request for general software questions.

Use this service to submit a general inquiry to the Center for Teaching and Learning

This request is used for any service needed that may not fall under other services

Request support for computers and various other hardware and peripherals.

Can't login to UWS systems? Look here for password reset, account unlock and more.

This service is to request access to department shares on the UWS file server

Use this service to notify of phone or fax troubles.

General email issues may include: mailbox full, not receiving emails, and more.

Issues with connecting to the network via Wifi or an Ethernet port?

Request installation of software to be used on UWS owned computers.

This service is for the submission of feedback, enhancements or issues within the UWS Service Portal

Use this service to request the creation or change of a team in Microsoft Teams for collaboration.

Departments that would like to purchase technology equipment are responsible for contacting IT Services for assistance.

Use this request when you believe you are in the right category, but you can't find the right service.

Equipment is available for pick up at the Service Desk.

Request an assessment consultation for support with evaluating student achievement of institutional, program or course learning outcomes. CTL can assist with rubric or survey development, drafting learning outcomes, creating assessments, assessment analysis and reporting and implementation of follow-up action items.

This service is for requesting a replacement UWS ID badge.

Request educational software training on UWS’s educational software systems including eMedley: examN, eCurriculum, iClicker, Panopto, ProctorU, webCampus, Vericite and Zoom.

Technical Services (Help Desk) will retrieve asset and university owned equipment upon request.

Request a course consultation for instructional design support with everything from new course development and existing course revisions to experimenting with new teaching strategies (online or on-campus), designing effective course materials, curricular alignment, integrating technology into your courses, and much more.

This service is for requesting service and support on the copiers around campus.

Report issues accessing the VPN here

Request a Zoom account for web meetings

Request IT Services to move and setup computers, printers, peripherals, phone, and other technology equipment to another location.