Still Can’t Find what you need?

Overview

Use this request when you believe you are in the right category, but you can't find the right service. 

  • Provide as much detail as possible so the Service Desk can quickly resolve your issue without having to follow up with multiple questions. 
    • What is the general issue?
    • Are you using a particular application? 
    • What are the steps that you have taken that resulted in the issue?  
    • Is there additional info that would be useful for the Service Desk to know when troubleshooting your issue? 

Benefits

This request type will help IT take note of services that could be categorized or added in the future and it allows for the requestor to submit help requests faster with fewer clicks. 

 
Request Service

Details

Service ID: 42354
Created
Mon 3/9/20 8:18 AM
Modified
Tue 8/18/20 3:38 PM