Services A-Z (34)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Assessment Consultation Request

Request an assessment consultation for support with evaluating student achievement of institutional, program or course learning outcomes. CTL can assist with rubric or survey development, drafting learning outcomes, creating assessments, assessment analysis and reporting and implementation of follow-up action items.

C

Cleaning Request

Submit a request for a space on campus to be cleaned.

Computer or Hardware Purchase Request

Departments that would like to purchase technology equipment are responsible for contacting IT Services for assistance.

Course Consultation Request

Request a course consultation for instructional design support with everything from new course development and existing course revisions to experimenting with new teaching strategies (online or on-campus), designing effective course materials, curricular alignment, integrating technology into your courses, and much more.

E

Educational Software Training Request

Request educational software training on UWS’s educational software systems including eMedley: examN, eCurriculum, iClicker, Panopto, ProctorU, webCampus, Vericite and Zoom.

Equipment Checkout Request

Equipment is available for pick up at the Service Desk.

G

General Email Issues

General email issues may include: mailbox full, not receiving emails, and more.

General Inquiry

Use this service to submit a general inquiry to the Center for Teaching and Learning

General UWS Hardware Support Request

Request support for computers and various other hardware and peripherals.

General Work Request

This request is used for any service needed that may not fall under other services

H

Have feedback, an issue or enhancement request for ServiceHub?

This service is for the submission of feedback, enhancements or issues within the UWS Service Portal

Have issues logging into UWS resources?

Can't login to UWS systems? Look here for password reset, account unlock and more.

L

Lighting Request

Request a light source be removed or installed.

M

Microsoft Teams - Team Request

Use this service to request the creation or change of a team in Microsoft Teams for collaboration.

N

Network Share Access Request

This service is to request access to department shares on the UWS file server

New Software Request

Request installation of software to be used on UWS owned computers.

Non Emergency Plumbing Request

Ability to report non emergency, running water or toilet leaking, clogged, dripping faucet, slow drain where water is not overflowing but contained

Non Emergency Repair Request

Includes ability to report an Non Emergency Repair Request because something is broken that does not require immediate attention.
NOTE: Do not use this site to submit emergency requests, please dial (503) 206-3206

O

Office Technology Move Request

Request IT Services to move and setup computers, printers, peripherals, phone, and other technology equipment to another location.

P

Phone/Fax Service Request

Use this service to notify of phone or fax troubles.

Printer/Copier Service Request

This service is for requesting service and support on the copiers around campus.

R

Recycling and Trash Removal Request

Request trash or recycling removal from a waste or recycling bin located on UWS campus.

Replacement ID Badge

This service is for requesting a replacement UWS ID badge.

Request Information

Ask a general question related to technology services provided at the University of Western States.

S

Scholarly Research of Teaching and Learning Request

Request support with scholarly research on teaching and learning, generating research ideas related to teaching, testing ideas, experimenting with new teaching methods, measuring effectiveness of existing teaching methods, incorporating educational technology for the purpose of research, and more.

Software Support Request

Request service of software crashing, or not functioning as expected. Also, submit service request for general software questions.

Still Can’t Find what you need?

Use this request when you believe you are in the right category, but you can't find the right service.

Still Can’t Find what you Need?

Use this request when you believe you are in the right category, but you can't find the right service.

T

Technology Pickup Request

Technical Services (Help Desk) will retrieve asset and university owned equipment upon request.

Temperature Adjustment Request

If a university space is too hot or too cold, request a temperature adjustment.

V

VPN Access Issues

Report issues accessing the VPN here

W

WiFi & Ethernet Issues

Issues with connecting to the network via Wifi or an Ethernet port?

Workshop/Training Request

Academic departments or colleges may request custom training workshops to meet specific educational or academic needs.

Z

Zoom Account Setup

Request a Zoom account for web meetings